Quality & Security

Quality Management

UBITECH pays significant attention and is deeply committed to quality assurance in all of our processes, from research projects development, execution and delivery to software solutions design, implementation and deployment, so as to provide to our customers and business partners with added-value, reliable services. This is why, UBITECH has established and operates a certified (by TÜV AUSTRIA HELLAS) quality management framework and system, which is compatible with the EN ISO 9001:2008 quality standard, for the “design, development, integration, production, installation, deployment, hosting and technical support of software solutions and information technology systems”, as well as for the “design, development, execution, management and delivery of research and technological development information technology projects”, determining the corporate policies and defining the quality responsibilities for all corporate processes.
The establishment and operation of the aforementioned quality management framework and system ensures the holistic satisfaction of our customers and business partners setting the basis for a strong relationship and timeless collaboration with our company. The quality system of UBITECH reinforces the corporate capabilities and operations and improves the quality and maturity of the services provided, meeting the commitments of the company, addressing the needs and expectations of the customers, and maintaining relationships of mutual respect with both customers and partners.

Information Security

As IT Security is a top priority area for UBITECH, we have implemented and deployed internally a management system for information security in accordance with the ISO 27001:2005 quality standard, for the ” design, development, integration, production, installation, deployment, hosting and technical support of software solutions and information technology systems “, the “implementation and management of the information technology projects”, and the “delivery of Software-as-a-Service and Platform-as-a-Service services”.

The deployed information security management framework and system reassures the protection of information and information infrastructure assets of both UBITECH and the customers of UBITECH against the risks of loss, misuse, disclosure or damage.

Personal Data Protection

Concerning data protection and privacy, UBITECH complies with the respective regulations, directives and guidelines of the European Commission, including (among others) the EU Data Protection Directive (officially Directive 95/46/EC on the protection of individuals with regard to the processing of personal data and on the free movement of such data). This EC directive regulates the processing of personal data within the European Union and constitutes an important component of the privacy and human rights legislation across Europe. Moreover, UBITECH complies with the EC directive on privacy and electronic communications (officially Directive 2002/58/EC), which provides security of services and obliges the providers of electronic communications services to protect the security of their services by ensuring personal data is accessed by authorized persons only; protecting personal data from being destroyed, lost or accidentally altered; and ensuring the implementation of a security policy on the processing of personal data.

UBITECH takes strongly into consideration the EC directives and legislation in the design, engineering, development and operation of software platforms and information management systems, which store, manage and/or process personal data of any kind.