UBITECH proudly announces its partnership with Viva.com, the 1st Tech Bank in Europe for Businesses, to collaboratively lead the way to the “Conversational-First” era in Financial Services. This partnership focuses on the co-design and implementation of a cutting-edge, AI-powered digital assistant that revolutionizes the way customers interact with Viva.com’s services. The assistant is built on UBITECH’s state-of-the-art Generative AI and Large Language Model (LLM)-based technologies, integrating the capabilities of UBITECH’s advanced digital solutions for a seamless, customer-centric banking experience. By blending UBITECH’s technical expertise with Viva.com’s financial service innovation, the digital assistant offers seamless onboarding, personalized financial advice, intelligent conversational-based interactions, and advanced task automation.
“We are excited to embark on this co-creative journey, leveraging our Generative AI expertise and Viva.com’s legacy of innovation that revolutionises the financial services industry, to transform customer interaction,” said UBITECH’s Co-founders Dimitris Alexandrou, Thanassis Bouras and Panagiotis Gouvas. “This partnership represents the perfect synergy between innovation and customer experience, as we work together to reshape digital banking for the future.”
The collaboration between UBITECH and Viva.com marks a strategic step toward co-creative digital transformation in the banking sector. Viva.com’s vision of providing innovative financial services is augmented by UBITECH’s advanced AI technologies, creating a customer-focused, intuitive, and fully automated banking experience. This co-creation process ensures that Viva.com’s digital assistant is not just a product of AI engineering, but a dynamic solution shaped by deep understanding of customers’ needs.
Through this partnership, UBITECH and Viva.com are setting new standards in AI-driven financial services, empowering customers with intelligent, intuitive tools that simplify banking processes, increase accessibility, and foster a more personalized, automated user experience.
About UBITECH – UBITECH is a leader in artificial intelligence, cloud computing, and digital transformation solutions, empowering businesses across industries with next-generation technology. Committed to co-creative development, UBITECH helps organizations achieve digital excellence by leveraging cutting-edge AI to drive innovation, automation, and growth.
About Viva.com
Viva.com, the 1st Tech Bank in Europe for Businesses, revolutionises omnichannel payments acceptance, and offers card issuing, loans and deposit accounts. Viva.com is the first to pioneer and holds the top position in the Tap on Any Device technology, enabling payments acceptance on any device or even without a device. Today Viva.com is leading the transition to All-in-One business solutions, powered by its full suite of financial services. To that end, reflecting its holistic approach to business needs, Viva.com has built a dynamic ecosystem featuring over 450 tech partner-innovators in the software and hardware space. Connecting directly to all local payment schemes, alternative payment methods and payment systems across the continent, further strengthens Viva.com’s value proposition. Viva.com envisions to provide businesses a value-driven platform to accelerate the adoption of the latest technology.
